The standard of services at SD Bullion has taken a huge nose dive. I'm now on working day thirteen of awaiting my get to become delivered immediately after payment has cleared. Customer service is dreadful, It can be now just ChatGPT and 3rd party customer service that is definitely horrendous. There 0 customer support, and all they maintain expressing is they cannot promise any shipping dates or commit to anything and provides massive open up ended solutions that imply practically nothing. So I at last identified as in to get an update about my buy because I have been getting AI responses to my email messages to their guidance e mail, and once again received anyone at stake who pretty much appeared like they ended up large and could not give me a straight reply about when my get would ship.
I don’t brain the hold out and comprehend the “desire and shipping moments” but at the very least give consumers an estimate on when to assume supply. If you're looking at this and haven’t selected which company to buy from … you already know who I'd personally recommend. On the bright side , if they keep this up more than enough clients will stop ordering and they're able to get caught up on orders.
, on the other hand rigorous company coverage calls for payment isn't going to impact user submitted ratings and reviews.
Horrid site. They have got a $five hundred least now. That sucks. As well as their rates are par with other seller who don’t Have got a minimal. Guess I’ll Visit the other fellas who'll take my revenue
This is often an SD problem not an marketplace issue. I will not likely at any time come back, In case you are a new customer keep absent. There is many other wonderful sellers that won't take care of you by doing this. I also talked to customer support and apparently I used to be irritating them by contacting. Stackers, newcomers and collectors go in other places in your case metals, Except if you like waiting and excuses right after payment clears.
Not legitimate. None of my logs present emails both in inbox or junk. No voicemails had been acquired, also over a log. They stated the burden is on me to trace my order. I am now currently being penalized for getting individual. They would not restore the order or waive the charge. No prospect they are going to get a payment from me. I SD Bullion Company will discover a far more purchaser helpful business. I've built $1000s in past buys. Be cautious with SD Bullion.
com. The company stands by their products and solutions and provides excellent customer support, producing them a terrific option for those searching to acquire precious metals. Read through Upcoming: 7K Metals Review
The fully commited founders give incomparable services for all consumers that much exceeds that of competing companies. The company's staff meets and SD Bullion Buy online goes outside of customer anticipations and constantly receives wonderful reviews.
We value your online business with us, and know This can be a long time to watch for your order. Our Internet site does Use a discloser over the checkout screen, and our CEO also despatched out a message to all of our purchaser base explaining our existing scenario below at SD Bullion.
We're pleased to hear your practical experience with us has actually been fantastic! We attempt to offer the lowest selling prices and the most beneficial assistance feasible! Please let us know when there is nearly Is SD Bullion legit? anything we will do to generate your working experience with us superior!
Simply because we work in a Dwell current market, all bullion dealers provide the same sort of cancellation procedures and fees in position as every one of us need to hedge every single buy that may be placed. Indicating when an get is locked in we have to buy a hedge of the same oz at that marketplace value.
We respect your business with us as well as your being familiar with as we operate to fulfill all our open up orders.
Shipping occasions have enhanced throughout the field on account of current metal needs. We've publicly tackled the challenge and we are Doing the job to ship out orders as quickly as feasible. We provide monitoring information as soon as orders head out the doorway!
Once more, really Skilled and very type likewise. Excellent practical experience. Ms. Josie all over again was very Expert and kind once more supporting me with my purchase! Shipping and delivery was quickly and discreet. I will do all my business with SD Bullion